General

Some recent developments and articles of interest: Phrases like human-centered design, design thinking and user experience are becoming part of the public sector vocabulary.   When these phrases are misused, interchanged or over-used without a clear understanding of the methodology behind them they lose meaning. Mason Pelt explains how user experience is not about the buzzwords; it’s about the human connection. The World Bank has release the Development Report 2016: Digital Dividends. The...
Some recent developments and articles of interest: Enterprise 3D printing, augmented reality and the connected home are three of the top ‘at-risk emerging technology’ listed in the recent report, 2016 Emerging Technology Domains Risk Survey, published by the Computer Emergency Readiness Team (CERT) Division of the Software Engineering Institute at Carnegie Mellon University, identifying and detailing ten at-risk technologies. Europe researches low-cost drones to monitor the quality of its...
Some recent developments and articles of interest: How might you prepare for a future of artificial intelligence? The White House Office of Science and Technology Policy will co-host four workshops "over the coming months on topics in AI to spur public dialogue on artificial intelligence and machine learning and identify challenges and opportunities related to this emerging technology." Tim Kastelle looks at the differences between discovery and execution for a new idea. "Business-as-usual...
Some recent developments and articles of interest: David Halpern reports on the partnership between the Behavioural Insights Team and VicHealth. "Public health is about as behavioural as it gets. The leading causes of death are dominated by behavioural and lifestyle factors: smoking, diet, alcohol consumption, accidents, but also more subtle behavioural factors such as how we relate to and support each other." How can challenge prizes be made better? Adi Gaskell shares some thoughts. "Winners...
Some recent developments and articles of interest: The OECD's Observatory of Public Sector Innovation (OPSI) is looking for public servants interested in co-production. "Inspired by these numerous successful examples of how co-production can bring about change in the public sector, the OPSI and Governance International are interested in establishing a collaborative group of individuals here on the platform to share, learn, and discuss co-production experiences." Ashley Wichman looks at how...
Some recent developments and articles of interest: Medha Basu takes a look at the Seoul Innovation Bureau. "It has set up an online platform offering payments to citizens to canvass ideas. People can discuss the ideas back and forth, and vote on them. Departments have 10 days to review the five with the most votes. Citizens can win up to 200,000 won (US$174) if their suggestion is implemented." What is speculative design and how might it be used by government? Isa Kolehmainen explains. "...
On a recent trip to Washington DC I had the chance to visit some of the memorials, including that of Thomas Jefferson. Thomas Jefferson was the primary author of the Declaration of Independence, the 3rd President of the United States of America and, by many accounts, a very impressive individual – with achievements including among them lawyer, politician, diplomat and inventor.Of the five quotes from Thomas Jefferson displayed in the memorial, there was one in particular that caught my eye.“I...
Some recent developments and articles of interest: Alan Ryan shares the Alberta CoLab story. "As lab practitioners, we tend to be process geeks with a strong belief in the superiority of our own methods. There is a temptation to cast oneself in the role of the missionary bringing the good word to the unwashed masses. Not only is this arrogant, it’s counter-productive. It’s much more effective to show your clients how your approach adds value by starting with a small collaborative project. If...
Some recent developments and articles of interest: ‘The Queensland Premier’s iAward for Public Sector Innovation category has been added as part of the iAwards. "Innovative and cutting edge technology used to deliver government services to Queenslanders will be applauded as part of a prestigious national award program." Kate Ivey-Williams shares why GDS uses journey maps in government. "A user journey map is a way of showing a user’s journey through a service over time. It may include many...
The sixth meeting of the Innovation Champions was hosted by the Department of Foreign Affairs at Trade's (DFAT) innovationXchange (iXC) many thanks to Lisa Rauter (First Assistant Secretary and Head of iXc) and Ewen Macdonald (Deputy Secretary) of DFAT for hosting this meeting.We are getting into a good rhythm; providing a forum for leaders to share knowledge and develop collaborative projects for trial across the APS, consider and advance ideas from the PSIN, and lead APS-wide activity to...