DesignGov

[Ken Pettifer is acting Deputy Secretary at the Department of Industry, Innovation, Science, Research and Tertiary Education] One of the ideas included in the Australian Public Service (APS) Innovation Action Plan released in 2011 was the establishment of an APS Design Centre that could assist in developing and testing new approaches to complex policy challenges and to enhance government program delivery. This in turn was based on a recommendation within Empowering Change that the APS establish...
On Wednesday 12 December, the Centre for Excellence in Public Sector Design hosted a workshop for members of the Senior Executive Service (SES) from across the Australian Public Service to learn about design thinking from Peter Vozvoteca and Andrew Barter of Brisbane based design firm [toughproblem].[1. toughproblem provided the services on a pro bono basis in support of the shared goals of the Co-Design Network, though the Centre covered their travel to, and accommodation in, Canberra.]The...
What are some of the resources that you have found to be useful in learning about design (and design for the public sector)?Part of the role of the Australian Centre for Excellence in Public Sector Design is to draw together the different methodologies, approaches and even words that exist about design across the public sector and build up a core common language that can be used by practitioners across agencies.[1. Of course each agency may have its own particular approach or understanding that...
What has at least ten Australian Public Service agencies investing in it, and has the support of the full Secretaries Board? If you guessed DesignGov’s business-government interaction project, then you’d be right!At their meeting on Wednesday 8 February the Secretaries Board [1. The Secretaries Board is the senior decision making body of the Australian Public Service, involving all of the Portfolio Secretaries and the Public Service Commissioner] discussed DesignGov’s first cross-agency project...
Question - what do the UK, US, Singapore and Australia have in common?Answer - one of the things in common is that all of these countries now have government innovation labs incorporating behavioural insights, design and experimentation.On Friday November 9, some of us in Canberra met with Christian Bason, the Director of Innovation for Denmark's MindLab, and heard from him about design and innovation around the world, including in each of those countries. MindLab’s success was the inspiration...
The Policy Visualisation Steering committee met on Thursday 30 May to discuss planning for the next event. Feedback from the March event was very supportive and showed there was a strong appetite across the APS for visualisation techniques in Government. As a result of that event stronger ties have been established between the Policy Visualisation Network and DesignGov. In addition, separate discussions have begun with interested officers in the Victorian Government on how we may share and...
I’ve just come back from a quick trip to Europe I arranged some time ago, and managed to add in some really interesting meetings and a conference as I swung through London.Firstly, I caught up with Philip Colligan, Executive Director of the Public Services Lab at Nesta, which has been developing and funding social innovation projects for quite a few years now. In fact, he says they have prototypes coming out of their ears and his next big challenge is scale – how to turn successful prototypes...
What is design thinking and why does it matter?On Thursday 20 September over 100 public servants and interested others came together at the Department of Education, Employment and Workplace Relations to watch a documentary film that attempts to answer that question. The film, Design...
Just before Christmas I posted some thoughts about several interesting meetings I’d had with public sector designers and innovators in London a few weeks earlier. I also mentioned I’d spent a day when there at an Inside Government conference: Future Councils – New Ways of Working and Delivering Public Services – which was also quite thought-provoking. (25% of public spending in the UK is channeled through local authorities – they are responsible for much that the states and territories, and the...
This post is the second in a series about the Coursera course Design: Creation of Artifacts in Society. You can read about my overview of Week 1 of the course here.In Week 1 the course covered the basics of design and an overview of the design process. Week 2 of the course took a look at better understanding and defining the problem as part of the design process. This is a key stage as it sets the context for the rest of the design process and you need to make sure you are addressing not only...