Moderation policy and process

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In the period preceding an election for the House of Representatives, the Australian Government assumes a caretaker role.  It is important during that time that Australian Government resources are not used to communicate political material.  As this website is hosted by the Department of Industry, Innovation and Science, the site will be moderated from the time the House of Representatives is dissolved until after the election to ensure that political material is not placed on the site.
We don’t want to hinder any conversations that are taking place on the Innovation Toolkit and blog. The moderation process helps ensure that spam or comments that breach the terms of use are not published. We aim to publish comments as quickly as possible. To help us do this, please make sure:

  • Your comments are relevant or on-topic
  • Your comments are not inflammatory, unreasonable or obscene
  • You are civil and respectful of others and their opinions (including not impersonating anyone and not posting someone’s personal information without their permission)
  • Your behaviour is in line with relevant laws

This site uses a number of checks to ensure that comments can be published quickly.
The first is a human verification step to deter spam bots: when you submit a comment, you are asked to include a user name and an email address. You don’t have to include your actual details; you may post under a pseudonym.
You are also asked to complete a CAPTCHA test which is another simple human verification step.
The third step requires your first comment (associated with your name and email address) be manually approved by one of our moderators.

Offensive language is automatically checked by the system and comments with many links in them may be automatically held for moderation (links being a major part of most comment spam). Comments being held in the system are manually checked by a moderator to determine if the comment should be published, edited or deleted. The same manual process is applied to a published comment found to have breached the terms of use. If a comment is edited, we will include a reference so you can tell.
If we make a mistake, please let us know and we will deal with it as quickly as we can.