Tag Archives: design thinking

A Pilot Centre for Excellence in Public Sector Design

[Ken Pettifer is acting Deputy Secretary at the Department of Industry, Innovation, Science, Research and Tertiary Education]  One of the ideas included in the Australian Public Service (APS) Innovation Action Plan released in 2011 was the establishment of an APS Design Centre that could assist in developing and testing new […]

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Service design…..who are we designing for?

What do Sticky notes and a rubber chicken have in common? The possibility to change the world of course! Service Design thinking, for those who haven’t heard of it, is an interdisciplinary approach that offers great value for entrepreneurs and innovators in the field of services. Design thinking can help […]

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Achieving innovation through design thinking

Have you ever wondered how government products, such as programs, policies or processes, can be created in a way that closely aligns with the needs of the end-user, whilst also achieving the Government and department objectives? How do we better ensure that the product is taken up by the user? […]

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Social Innovator Dialogue – Dan Hill, Helsinki Design Lab

On Tuesday 15 November 2011 I was lucky enough to attend the Social Innovator Dialogue discussion in Sydney with Dan Hill, Strategic Design Lead at Sitra, the Finnish Innovation Fund, in Helsinki. Dan spoke about strategic design where the public sector and civic life itself is the design challenge and where problems are […]

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Weekly Bits of Interest – 5 September 2011

Developments and articles of interest from the last week: Norway has released its first strategy on innovation that emphasises the need for more innovation in the public sector and the importance of a broad national knowledge base. Will be exciting to see what developments happen there in the Public Sector Innovation Space. A […]

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Embedding design and co-creation in the APS – co-creation and design position

Are you interested in public sector innovation? Have you knowledge and experience of co-creation/design? Do you want to come and join our team? If the answer to these three questions is yes, then we have an opportunity for you. We have a vacancy for a non-ongoing Executive Level 1 position […]

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Weekly bits of interest – 18 April 2011

Developments and articles of interest from the last week: Last week I posted about how the public service can learn from its innovation ‘failures’ – Joshua Gans writes that a focus on failure is not enough, and that there are other considerations in innovation. “But it’s really very hard to learn […]

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Weekly bits of interest – 13 December 2010

Developments and articles of interest from the past week: Craig Thomler is compiling some data on which Commonwealth agencies use which forms of social media and has asked for help in completing the spreadsheet. “When you’re defending an idea, my research of what works in the real world suggests that […]

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Designing Government Practice with Christian Bason

In October, I wrote about our investigations into the development of a MindLab-like space in the Australian Government. Well, week-before-last we were fortunate to spend some time with the head of the Danish MindLab, Christian Bason, who was in Australia as part of the Social Innovator Dialogues. This was our […]

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Weekly bits of interest – 15 November 2010

Developments and articles of interest from the past week: The US Government has announced the finalists for the 2010 SAVE Award. More than 18,000 ideas were put forward by employees of the US Government on how to cut waste, save money, and boost performance. Ellie Runcie from the UK Design Council writes […]

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