Tag Archives: Centre for Excellence in Public Sector Design

Establishing, running and closing a public sector innovation lab

This post should be read in conjunction with ‘Establishing, running and closing a public sector innovation lab – a reflection on the DesignGov experiment‘. Please also note that a PDF version of the below post is also available – PDF 255 KB. What do you need to consider in setting up a public sector […]

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Weekly bits of interest – 18 March 2013

Some recent developments and articles of interest: DesignGov is seeking a designer to join our team for several months to work with them on their major projects, to build design capability in the APS and to apply design within the public sector The Design Commission in the UK has issued a […]

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Experiences of DesignGov as a government start-up – You don’t win friends with innovation

Despite the tongue-in-cheek nature of this post’s title1, it is about a serious aspect of the innovation process. Innovation is hard work. It means that you are changing the status quo, and the status quo can be quite firmly attached where it is, thank you very much. It means that […]

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Towards a unified theory of ‘shiny new things’ for the public sector

What does design offer that we don’t already have in the public sector? How does design fit with what we already do or with other ‘new’ trends and techniques? In the public servant’s tool-set, when and how should design be used? These are some of the questions that have come […]

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Project Update from DesignGov

What has at least ten Australian Public Service agencies investing in it, and has the support of the full Secretaries Board? If you guessed DesignGov’s business-government interaction project, then you’d be right! At their meeting on Wednesday 8 February the Secretaries Board 1 discussed DesignGov’s first cross-agency project proposal, and a […]

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How should government categorise or segment businesses?

There are over two million businesses trading in Australia. Within that large number, there are going to be lots of different categories of shared characteristics and interest.  How can government best divide this big group into smaller groups of common experience? And what groupings should be used when? One of […]

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Welcome to DesignGov (and what we have been up to in our first 6 months)

I am happy to announce in my first blog post as CEO of the Centre for Excellence in Public Sector Design, that the Centre will be known from now on as DesignGov. Our tagline, our statement of intent and what we are about at DesignGov, is ‘Reframing problems, reshaping experiences’. […]

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Interaction between business and government – where might design help dramatically improve things?

As my colleague Alex Marsden recently outlined, the first project for the Centre for Excellence in Public Sector Design is looking at the interaction between business and government – how might we dramatically improvement business and government1 interaction? With a big topic area like this, where do you start? We […]

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Centre for Excellence – Inaugural Project

How might we dramatically improve businesses’ experience of government? And vice-versa! That is the question that we at the Australian Centre for Excellence in Public Sector Design have been asking as we explore our first official project. Recently I gave an overview of the projects that have been undertaken by […]

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The ‘How to’ of Design

At the Australian Centre for Excellence in Public Sector Design we are seeking to understand what is the nature of the design eco-system and the tools and methodologies being used. In this post I thought I would share with you the results of some of that work and to seek […]

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