Reflections on Combining Lean Process Improvement & “Human-Centered Design”

This is a guess post from an international counterpart, Marc Hébert (@anthromarc). Marc is a design anthropologist for the City and County of San Francisco, California, USA. He works in the Human Services Agency’s Innovation Office. The Agency’s 2,000+ employees help around 150,000 clients who experience poverty and abuse.  The […]

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Weekly bits of interest – 2 March 2015

Some recent developments and articles of interest: Can you teach someone to be creative? Tomas Chamorro-Premuzic says yes. “Several exercises have been found to enhance creative performance. For example, teaching people to detect novel ideas, take on challenging tasks, retrieve knowledge outside their main area of expertise, or combine unrelated things […]

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Weekly bits of interest – 23 February 2015

Some recent developments and articles of interest: How important is organisational culture to innovation? Ralph-Christian explores. “The more successful an organization, the more likely it will continue to do what has made it successful in the past and resist breakthrough innovations. Leaders can, and often do, try to make corporate […]

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Weekly bits of interest – 16 February 2015

Some recent developments and articles of interest: For those interested in public sector innovation labs, Nesta is producing a monthly overview of news about labs. You can also sign-up to their email list Martin Stewart-Weeks and Tim Kastelle have written on public sector innovation in the latest edition of the Australian Journal […]

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Weekly bits of interest – 10 February 2015

Some recent developments and articles of interest: Should government organisations have Chief Innovation Officers? Jeffrey Stinson examines the case. “What innovation officers really need, Goldsmith said, is the imprimatur of the governor or mayor to challenge the status quo up and down the bureaucratic ranks–even if it means stepping on some […]

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Innovation Month 2015 – we need a theme!  

It seems we’ve only just put our feet under our standing desks and already it’s time to start thinking about what the future holds for public sector innovation. We’re talking to lots of stakeholders about projects and events this year, but the biggest project on the calendar is of course […]

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Weekly bits of interest – 2 February 2015

Some recent developments and articles of interest: Runa Sabroe and Stine Schulze from MindLab look at how design games can be used to stimulate new ideas and to help projects Bill Eggers and Paul Macmillan explore the rise of the “billion-to-one experience“, or how the growth in data can give companies and governments the tools […]

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Weekly bits of interest – 27 January 2015

Some recent developments and articles of interest: The Australian Government has announced the establishment of a Digital Transformation Office within the Department of Communications. “The DTO will comprise a small team of developers, designers, researchers and content specialists working across government to develop and coordinate the delivery of digital services. […]

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Weekly bits of interest – 19 January 2015

Some recent developments and articles of interest: Can good ideas harm innovation efforts? Michael Schrage argues that it is more important to have a testable idea, than to have a good idea. “If you want to quickly, cheaply and productively transform your organization’s innovation culture, forbid any and all discussion […]

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Weekly bits of interest – 15 December 2014

Some recent developments and articles of interest: What can design offer the policy making process? The UK Design Council has produced a 5 minute video featuring insights from the Design Council’s Ellie Runcie, the Cabinet Office’s Head of Policy Lab, Dr. Andrea Siodmok, and Danish Design Centre CEO Christian Bason […]

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