Some recent developments and articles of interest:
- The New Zealand Government has identified 10 key results that it wants the public sector to achieve in the next five years
- An overview of the recent International Society of Professional Innovation Managers (ISPIM) Conference held in Barcelona, Spain, including mention of design thinking and the work being done in the Australian Public Service
- The Australian Government Chief Information Officer, Ann Steward, provides a progress update on Gov 2.0 in the Australian Government
- Michael Schrage looks at the pain involved in innovating, and encourages organisations to identify the good and the bad types of pain. “Every organization I’ve observed that’s serious about being innovative is filled with people in genuine pain — not just stress or anxiety or deadline pressure, and certainly not discomfort. Pain… Ideally, innovators go through pain so their customers and clients won’t have to.”1
- Craig Thomler looks at the release of The Digital Engagement Guide in the UK, providing advice about how agencies can engage online.
As always, please feel free to identify any other recent developments or articles of interest in the comments below.
- This quote is not covered by the Creative Commons licence or Commonwealth Copyright. From Michael Schrage “Confronting the Pain of Innovation” 5 July 2012, accessed at http://blogs.hbr.org/cs/2012/07/managing_the_pain_of_innovatio.html ↩
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Another bit of interest – the United Nations Development Programme (UNDP) and the Government of the Republic of Singapore expect to establish a Global Centre for Public Service Excellence in the city of Singapore by the end of the year. The Centre will prioritise strengthening the capacities of developing countries to design, identify and implement effective policies and processes that support the delivery of efficient public services leading to lasting, sustainable socio-economic development.
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